This edgy documentary investigates the dark art of content moderation currently undertaken by the major social media platforms such as Google, Facebook and Twitter. We follow a handful of their outsourced workers in the Philippines who are tasked with going through each flagged picture and video, deciding whether it should stay or get deleted.
The documentary reveals the underlying biases that emerge when individuals from a particular culture are tasked with making universal judgements about nudity, sex, violence, war and political protest. It highlights the power in their hands as well as the personal toll of viewing such disturbing images day after day.
Beyond these individual stories the film broadens its scope to consider the repercussions of Internet censorship. Using footage from US Senate hearings and interviews with journalists and former employees of various tech companies, the filmmakers explore how these platforms encourage populism and undermine democracy.
Social media is changing and you should be aware of what's going on behind the scenes. It's more important than ever to watch this bang-up to date documentary.
those interested in the Internet as a vehicle for freedom of expression and democratic principles